Yes you certainly did read that right, we are offering you a money back guarantee and it works real easy.
1. You contact us and tell us what you are looking for.
2. We may ask you a few questions such as when you want to start, when you want to pass, if you want a manual or automatic car, or a male and female instructor, and what days are you free.
3. We then provide you with a selection of our top instructors in your area who match your needs and providing you with their prices.
4. We help you choose the best school and book in your driving lesson.
5. The instructor will then phone or text you, whichever you prefer, to say hello and introduce themselves.
So that is the basics of the booking system we are going to use to help you find the best driving instructor. We work closely with all of our instructors and all have good feedback.
Terms and Conditions
1. You have 1 working day to ask for a refund. That means if your lesson is on a Friday, the office is closed over the weekend and if there is a bank holiday on Monday, you have until Tuesday when the office closes.
2. Only the office will refund you.
3. We refund the card used to make the initial payment.
4. If there are other suitable instructors in the area we may offer you an alternative instructor, it is entirely your choice to accept or to have your money back. If you take the alternative instructor you then waive the right to your money back if you are not satisfied with the second instructor.
5. If you ask for your money back or ask for a different instructor you may not return to the original instructor.
6. If you do not wish to return to the instructor we will contact the instructor on your behalf and they will not contact you.
We have devised these terms so they are easily understandable, but if you have any questions all you need to do is ask.